It always fascinates me how people who are working on the same project fail to communicate. They either get sucked into their own tasks, and forget that they are part of team, or the just don’t know how.
Technology can improve your team communication indeed, but only if you have already the right communication mindset. If you have got all the tools in the world, but do not know how to communicate, it will not benefit you. As a team or organization leader, here are some methods to improve team communication:
- Inform everyone that your communication lines are always open: This is obvious, but sometimes employees assume that you’re busy, or that you prefer not to communicate. Tell them that they can contact you whenever they want, and make sure you do the same whenever the need arises.
- Encourage everyone to openly talk about their concerns, and help them understand yours. Transparency helps resolve misunderstandings and assumptions pretty fast, helping you focus on your team productivity.
- Keep it light-hearted and fun. You should be enjoying work, and everyone around you too! Call me crazy, but work is second to good team relationships.
With that said, here are some of the tools that I use when working with remote teams:
- Email: I use this on a daily basis, to make sure that things are getting done, and address any of my team’s concerns.
- Skype: I use this for quick chats, for questions that take time to be answered. Sometimes I conduct calls, whenever chat isn’t helping me communicate my ideas clearly.
- Project Management Tool: This helps me organize my tasks in a better way, and assign tasks to team members. There are a lot of great tools out there, but I personally recommend you either use Redmine, or Flow, whichever you prefer.
I hope this helps. How do you keep your team’s communication lines properly working? Please share your thoughts below.